Specialist Advice
Debt Advice
If you need help dealing with your debts, we can offer debt advice by telephone, and in some cases face to face. You would need to contact our advice line first for one of our assessors to carry out a debt assessment.
Essex Macmillan Welfare Benefits Advice Service
Citizens Advice Essex is pleased to be partnering with Macmillan Cancer Support, to provide a specialist welfare benefits advice service to help more people in Essex cope with the financial impact of a cancer diagnosis. A diagnosis of cancer can have a real impact on both those affected directly and their families. You can self refer to the service by visiting website below or call 0300 373 0952.
Tackling Fuel Poverty Together
Citizens Advice Essex is proud to lead on a range of projects designed to support fuel poor residents from Essex better afford their energy costs.Staffed by experienced, professional advisers, based in local Citizens Advice offices around Essex, our services are resourced by the Warm Homes Fund and the Energy Redress Fund.
IncomeWise 65+
Specialist advice for over 65 years who are residents in Basildon Borough/ Brentwood/ Castle Point/ Rochford & Rayleigh/ Thurrock only
Focus on information and advice to improve household income. For example help with money issues and benefits, including the completion of benefit application forms.
Frontline
Frontline is a community project. It helps frontline workers and the public to quickly find details on local health and wellbeing services and to contact services through call back and referral options.
Consumer Issue
Problems with goods and services, also help report a matter to Trading Standards
Universal Credit Support
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential.
If you’re making a new claim, you can contact our Help to Claim service for help with the claiming process – from making an application to getting your first payment
Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first JobCentre appointment.
Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)
8am to 6pm, Monday to Friday
Pension Wise
Pension Wise is a government service set up to help people understand the pension options available to them. It offers guidance to help empower people to make informed decisions about their pension which are best for their individual circumstances.
People approaching retirement with a defined contribution pension pot can get help from Pension Wise:
- online – visit the Government’s Pension Wise website
- by telephone – call 030 0330 1001
